Privacy Policy

LUARI is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or contact us.

1. Information We Collect

We may collect and process the following personal data:

  • Name, company name, and job title
  • Email address and telephone number
  • Information provided through contact or enquiry forms
  • Technical or commercial enquiry details
  • Website usage data (if analytics are enabled)

We do not knowingly collect personal data from children.

2. How We Use Your Information

We use personal data solely for legitimate business purposes, including:

  • Responding to enquiries and requests
  • Providing technical information or documentation
  • Communicating regarding products, services, or support
  • Improving website functionality and performance
  • Complying with legal or regulatory obligations

We do not sell or rent personal data to third parties.

3. Legal Basis for Processing

Personal data is processed based on one or more of the following legal grounds:

  • Legitimate business interest
  • Consent (where applicable)
  • Contractual necessity
  • Legal obligation

4. Data Sharing

Personal data may be shared only with:

  • Internal staff responsible for technical, sales, or support activities
  • Trusted service providers supporting website operation or communications

All third parties are required to handle data securely and in compliance with applicable data protection laws.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

6. Data Security

Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, or misuse.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent where applicable

Requests can be made using the contact details below.

8. Contact Information

For privacy-related enquiries, please contact:

Email: admin@luari.uk

9. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page.